Choose a category based on what you need
Registration, verification, profile updates, and security settings.
How to deposit and withdraw via bKash, Nagad, and Rocket.
Rules and guidelines for betting on cricket, football, and other sports.
Everything you need to know about Live Blackjack, Roulette, and Baccarat.
Terms and conditions for welcome bonuses, cashback, and free spins.
Download, update, and troubleshoot the Android & iOS app.
Two-factor authentication, password changes, and data security.
Setting limits, self-exclusion, and mental health support.
Our Help Center is here to make your experience at 90 JLL smooth and secure. Whether you're a new member logging in for the first time or a seasoned player dealing with a payment issue, our support team is ready to assist in Bengali and will work to resolve your concern as quickly as possible.
It's common for new users to feel uncertain after making a deposit. If your account isn't credited after sending money via bKash or Nagad, there's no need to worry — it usually updates automatically within 5 to 15 minutes. If it still hasn't come through after that, send us a message on Live Chat with your transaction ID and our team will look into it straight away.
To create a new account at 90 JLL, you'll need your mobile number, a unique password, and your date of birth. After registration, an OTP will be sent to your number for verification. Identity verification is required before you can withdraw bonuses — simply upload a photo of your NID or passport, and verification is usually completed within 24 hours.
Many players ask whether they can open multiple accounts with the same phone number. The straight answer is no — 90 JLL's rules allow only one account per person. If multiple accounts are detected, all of them will be suspended and any balance held may be forfeited. It's simply not a risk worth taking.
If you're having trouble with a deposit or withdrawal, first make sure you've sent to the correct mobile number. 90 JLL's official payment number is only displayed on the payment page inside your account — never send money to a number found anywhere else. Withdrawals typically take between 15 minutes and 1 hour to process. It may take a little longer late at night, but should be completed within 4 hours at most.
If you notice money has been deducted but hasn't appeared in your account, contact us immediately via Live Chat or email and share your bKash/Nagad transaction ID. Our team will cross-check the records and resolve the issue.
| Payment Methods | Minimum Deposit | Withdrawal Time | Maximum limit |
|---|---|---|---|
| bKash | ৳200 | 15–60 minutes | ৳50,000/day |
| Nagad | ৳200 | 15–60 minutes | ৳50,000/day |
| Rocket | ৳200 | 30–90 minutes | ৳30,000/day |
| Bank Transfer | ৳1,000 | 1–4 hours | No limit |
If you're new to the Sports Betting section, the odds can seem a little confusing at first. Next to each cricket match, you'll see two numbers — those are the odds. A higher number means the outcome is less likely, but the payout is bigger. For example, if Bangladesh's odds are 3.50 and you place a ৳1,000 bet, you'd win ৳3,500. Once you get a feel for how odds work, betting becomes a lot more enjoyable.
Live betting works a little differently — odds change every few seconds while a match is in progress, so quick decisions matter. Make sure you hit the green "Confirm" button before your bet is finalised.
90 JLL's bonus offers are genuinely attractive, but it's worth understanding the terms before you use them. Welcome bonuses typically come with wagering requirements — meaning you'll need to bet a set multiple of the bonus amount before you can withdraw it. This is usually between 5x and 20x. For free spins, winnings are generally subject to a 10x wagering requirement. Bonuses are typically valid for 30 days. For full details, please refer to the Terms & Conditions page.
Players sometimes wonder why a bonus hasn't been credited to their account. The most common reason is either not entering a bonus code or forgetting to tick the promotion option during the deposit process. Make sure the bonus option is activated before you complete a deposit — once a deposit goes through, adding a bonus afterwards is generally not possible.
90 JLL is strictly for users aged 18 and over. By using the site, you agree to these terms. If you feel you may be developing an unhealthy relationship with gambling, please visit our Responsible Gaming Browse the page or contact support directly.
Most issues can be resolved on your own — just follow these steps
Identify exactly what's going wrong — whether it's a payment issue, a locked account, or a game not loading.
You'll often find a solution in the topic cards on this page or in the FAQ section below.
Click the chat icon in the bottom-right corner of the site. Have your transaction ID or screenshot ready beforehand.
For complex issues, write to us in detail at support@90jll.best. You can typically expect a response within 2–6 hours.
Our support team is available 24 hours a day, 365 days a year.
These questions come up all the time, so here are the answers upfront
